Preparing your child for Shalom Daycare




You must not enter the daycare if you and/or your child have symptoms of COVID-19 or have travelled outside of British Columbia in the last 14 days or have been identified by public health as a close contact of a person with a confirmed case of COVID-19.

Keep your child at home if they are ill until they have been assessed by a health care provider to exclude COVID-19 or other infectious diseases, and their symptoms have resolved.

You will be contacted for immediate pick up if your child becomes ill while at the daycare.

Wash your hands and your child’s hands or use alcohol-based hand sanitizer immediately upon entering the facility.

Avoid close greetings such as hugs and handshakes.

Maintain physical distance from staff and other parents/children. Where this is not possible (for example when transferring a young child between a parent and a staff) plan and communicate the work task in advance to ensure that time spent in close proximity is minimized.

Label personal items with the child’s name to prevent accidental sharing.

Only bring personal comfort items (e.g., stuffed animals) if they are clean and laundered at the end of each day.

A child can be accompanied by one parent/family member while inside the daycare. Others must wait outside the daycare.

Masks are mandatory and must be worn by daycare staff and parents/ family members at drop off and pick up times.

No food (including individually wrapped treats and Birthday treats) or personal items can be shared among the children.


Hillside location: Use the glass door for entering and the “staff entrance” for exiting the daycare.

Downtown location: Use the staircase door for entering and the elevator for exiting the daycare.

Legal orders / Guardianship



Shalom Daycare requires copies of any legal forms (e.g. custody orders, restraining orders) in the event that parents do not reside together.


Please note: Unless we have the aforementioned papers on file, we are unable to refuse a non-custodial parent access to his/her child(ren).





Children must be accompanied into the program by an adult or a person designated by the child’s parent/guardian.


Please Note: Shalom Daycare Centre is not responsible for any child/ren until the child has entered a supervised area and the parent/guardian has gained the attention of a staff member.


Please remember to allow yourself enough time to take care of your child/ren’s needs and to make their transition as pleasant as possible. This will make a big difference to both your day and that of your child/ren.


Supply List



  • 2 pairs shoes or runners (1 indoor pair and 1 outdoor pair)

  • At least one compete change of clothes (labelled)

  • Blanket for nap-time

  • Disposable diapers, wet wipes, and other toiletries

  • Small box of Kleenex

  • Sunhat

  • Sunscreen

  • A bib for lunch – if your child needs one

  • Comfort pack (see below)

  • Labelled water bottle


We would like each child to have an emergency “Comfort pack” that would help to comfort, nourish, and re-focus children in an emergency. Please bring a large sealed zip lock bag with your child’s name clearly labelled on the front. Inside please include:


  • a family photo

  • a card with your child’s name, medical number, health and allergy information, emergency numbers and contact people,

  • small juice box ( Infant-Toddler only)

  • granola bar, or something sweet to eat ( Infant-Toddler only)

  • a small toy or coloring book with crayons ( Infant-Toddler only)


We believe that familiar staff, friends, and personal belongings will comfort your child in the event that the emergency occurs while she/he is attending our program.
Each child should have an emergency comfort pack by the first day of October.







  • We accept the children between the ages 11 months to 5 years for our Infant-Toddler and Multi-Age Programs.


     Enrolment comes first

  • All children must be enrolled in the Daycare before accessing care.(All enrolment forms must be completed before the child begins care.)


     Waiting list

  • If there are no vacancies, the child will be put on the waiting list


     Re-enrolments occur annually

  • In July each year parents will be required to re-enroll their child each year if they wish to continue care the following school year.

     Parents will be given confirmation of their child's place by July 31.

     Part-time will be considered once all full-time spots have been allocated.


Clothing and Lockers




  • Please ensure your child wears clothing that is childcare-friendly!

     In other words, children should wear clothes that allow them to play unrestricted and for which accidental stains are not an

     issue. The shoes they wear should be slip-proof, comfortable, and good to run in! 

  • It is your responsibility to keep your child’s locker neat and tidy. Please check it daily for wet and dirty clothing.

  • Summer Shoes: For safety reasons we ask that children avoid wearing flop flops or crocs.

                                                                              Toys from Home

  • Children are not allowed to bring toys to the daycare.

  • Exceptions:

  • -Show and Share

  • -Nap time toy if your child needs one. Please make sure its taken home daily to get washed.

                                                                           Lost or damaged stuff

  • Staff is not responsible for lost or damaged clothes, shoes or other items brought from home.

Food & Drink



  • Parents/guardians are responsible for providing their child(ren)’s lunch and snacks. We encourage healthy lunches and snacks. We have a microwave available, so feel free to send food that requires reheating.

  • It is the parents’/guardians’ responsibility to purchase any specific dietary products your child may require (e.g. goat’s milk, soy milk).

  • We have a kosher dairy kitchen and therefore do not allow meat products or seafood into the Daycare. Parents/guardians must ensure that all food allergies are listed on their children's Registration Form.

  • Children are encouraged to try new foods – unless allergies and/or religious practices prohibit this.

     We encourage the children to drink water throughout the day.

  • On Fridays we celebrate Shabbat (the Jewish Sabbath) with hallah bread. Special occasions: Should you wish to celebrate your child’s birthday at the Daycare, we would more than happy to assist. You are welcome to bring treats.

  • During the Passover period (see Calendar) we will provide matzah. All foods containing any barley, oats, rye, spelt, or wheat will NOT be allowed into the Daycare during that week.






  • All children attending Shalom Daycare are required to participate fully in the program – i.e. indoor and outdoor time.

     If your child is too sick for full participation, we ask that he/she stay at home to recuperate.

  • If your child(ren) will not be attending Shalom Daycare due to illness, please take a moment to contact us and let us know. This allows us to keep a watchful eye for other children who may be exhibiting similar symptoms.

  • If the child becomes ill while at the Daycare, measures will be taken to make the child as comfortable as possible. The parent/guardian will be contacted and informed of the child’s condition. If they are unavailable, then the

     Emergency/Alternate Contact will be called. For the child's well-being, as well as the health of the other children in the 

     Daycare, we ask that the ill child be picked up immediately.

  • Your child must be symptom free for at least 24 hours before returning to daycare.

  • If your child has a communicable disease, you will be asked to follow the public health rules regarding incubation and/or isolation. A doctor’s note may be required upon re-entry to the Daycare.





      If your child is well enough to attend Shalom Daycare but needs medications, the medicine will be administered providing the        following criteria are met:

  • Shalom daycare will ONLY administer medications prescribed by a doctor. No over the counter medications will be administered unless prescribed by a doctor

  • Medicine must come in the original container

  • Medicine must be labelled with the child’s full name, the name of the physician, expiry date, dosage, time and method of administration

  • The parent/guardian must complete a Medication Authorization Form prior to the medicine being administered at the Daycare


  • All medication must be given directly to the staff on duty

  • A written record will be kept including the type of medication, time and dose along with the administering staff’s signature

  • It is the parent/guardian's responsibility to remember to take the medicine home at the end of the day. (Tip for parents: many pharmacies will provide two labelled containers for prescription medication upon request)


Accidents / Emergencies




We take every effort to reduce the possibility of accidents and injuries at Shalom Daycare. However, understanding that accidents do happen, all staff members are trained in first aid as well as Infant/Child CRP


An ECE will administer first aid or CRP as required in the event of an accident. If necessary, the parent/guardian or emergency/alternate will be contacted. If an injury requires minor medical treatment, the parent/guardian or emergency/ alternate person will be notified to pick up the child and ensure that they receive the necessary medical attention


If the child should require emergency medical care, an ambulance will be called. The parent/guardian will be notified immediately.
Staff will record accidents on an “ Accident Form”




Rest Period / Naptime




  • A rest period/ naptime is part of our daily schedule. All children will be provided a cot /crib which is sanitized weekly.

  • All children will be provided a sheet which is washed weekly

  • Parents are asked to provide a blanket. All blankets must be taken home weekly to be washed and returned on Monday. If your child needs a cuddly toy to snuggle with at naptime, feel free to send this as well.

  • After a half hour, should a child not be sleeping, he/she will be given an alternative activity to do.


Behavior / Discipline




  • It is our policy to treat every child with respect. We feel the best way to teach respect is act as role models and demonstrate appropriate behavior at all times.

  • By outlining the expectations for the children at the start of the program, the child has the best chance of success. The children will be encouraged to practice problem solving when dealing with challenges. When they have made at attempt to solve a problem involving another child, the staff member will offer guidance and suggestions without “stepping in”. This gives the child ownership of the solution.

  • If a child becomes aggressive towards a staff member or another child, it may become necessary to separate him/her to a safe, supervised area. The staff member and the child will then have a discussion about an appropriate course of action (examples are an apology to those involved, picking up knocked over blocks, choosing to move to a new area to play). Time-outs will not be used.


  • The child’s parents/caregivers should be involved.

  • The leader will discuss the situation with the parents/caregivers in an attempt to find the possible cause of the behavior.

  • The leader and the parents/caregivers will, together, develop strategies for dealing with the unwanted behavior, which could be implemented at daycare and at home.

  • Care plan will be developed

  • Should it be necessary and with the consent of the parent/caregivers advice and assistance will be sought from relevant external specialists to address the matter.

  • In extreme cases, to protect other children and staff, Shalom Daycare reserves the right to exclude the child from the program, with or without advanced notice.

Safe release of children



Children will be released only to the following:


  • Parent 

  • Emergency pick-ups

  • Authorized adults noted on the registration form


Person must be over age 16 years to be eligible to pick up a child in our care


Additions to the persons authorized list may be made at any time by a parent but only in writing. Verbal additions will not be accepted!
If custodial agreements exist, a copy must be made available to the staff. It is the responsibility of the custodial parent to keep these records current.


Please note the information regarding Late Pickup Fee


If a child has not been picked up by 5:15 PM, and no word has been received from the parent, the following procedure will be followed:



  • At 5:15 PM: an effort will be made to contact the parent/guardian at home and/or at work

  • If this is unsuccessful, the emergency/alternative person on the child’s list will be called.

  • If this is unsuccessful, the staff shall contact the Ministry of Children & Family Development.


Please note: any new pick-up person(s) on the pick-up list but not previously known to Shalom Daycare staff, will be asked to present a photo ID.

Hours of operation

The Daycare is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. Pick up time: no later than 4:45 p.m.

We recommend arriving by 9:30 a.m.: this allows children to be integrated into their program before any structured activities begin, and helps reduce interruptions or distractions once activities begin.


Holiday closures

The Daycare is open year round, with the exception of the following holidays for which fees are billed:


  • New Year’s Day

  • Family Day (February)

  • Good Friday

  • BC Day

  • Victoria Day

  • Canada Day

  • Labor Day

  • Thanksgiving Day

  • Remembrance Day

  • Christmas Day

  • Boxing Day


Shalom Daycare will be closed for the following Jewish holidays (fees are billed):


  • Rosh Hashanah (2 days)

  • Yom Kippur (1 day)

  • Passover (2 days)

  • Shavuot (2 days)

  • Sukkot (2 days)

In addition, Shalom Daycare will be closed for 2 days per calendar year for Professional Development (fees are billed)

Ratio of staff to children


We maintain a maximum 1:8 ratio (staff to children) in the Multi-Age room and a maximum 1:4 ratio in the Infant-Toddler room.




All information pertaining to your child(ren) will be kept confidential. Parents may have access to their child(ren)’s file upon request.


Photographs & videos


From time to time we may take videos or photographs of the children for in-house use.

These pictures/videos may be shared with other families attending the Centre, staff and practicum students.

Please ensure the consent form included in the registration package is signed.


Toilet training


Shalom Daycare does accept children who are not toilet trained. Bathroom times are scheduled through the day to encourage toilet-learning. Needless to say, we will work along with the parents to help their child accomplish this skill

Field Trips



We may take the children off premises for walks or field trips.

Please ensure the consent form included in the registration package is signed.

If a child is unable to take part in the field trip, the parents will be asked to find alternative care for the duration of the field trip.


Field trip safety:

  • List of children, parents’ contact information, emergency contacts, first-aid kit, sufficient amount of water and fully charged cell phones will always be on hand during spontaneous and/or planned field trips/walks.

  • Children will wear bright T-Shirts with the Daycare’s logo

  • Staff/child ratios will be maintained on all walks or field trips

  • Emergency plans will be discussed with Staff and volunteers prior to each field trip/walk

  • Safety precautions, behavioral expectations and emergency procedures will be reviewed with the children prior to each field trip/walk

                Emergency Action Plan

EVACUATION: In case of the need to evacuate our site, the following procedures will be followed:
Evacuation routes/exits
- Infant -Toddler and Multi Age programs will be evacuated together, following the Evacuation plan (displayed in each room)
Once all children are safely evacuated
- 911 will be called
- Parents /guardians will be notified of the evacuation (by call/text) 

- Manager on duty will be notified
Emergency kits/Contact information
- Emergency back packs will be taken
- Each child’s emergency contact information will be taken

Evacuation Sites

Shalom Downtown

- Parking spot 16 (behind the building) or
- 800 Johnson Street, 1st floor

Shalom Hillside

- Outside the playground, between Hillside Ave and Myrtle Ave

- No transportation will be used, unless directed by the Police

SHELTER-IN-PLACE: In case of the need to stay in the building, the following procedures will be followed:
- Children will be taken to an interior room of their primary program

- All doors will be closed
Emergency Supplies

- Emergency comfort packs with food, toys, and water are stored in the emergency back packs (located in each program)
- First aid kits are stored in each program

- Emergency contact sheets are kept in each program
- 911 will be called
- Parents/guardians will be notified of the situation (by call/text)

- Manager on duty will be notified

Fire drill


Once a month Shalom daycare conducts a fire drill. The aim of these drills is to ensure that in the event of an emergency the children can be evacuated quickly and easily.

If you are present at the Centre during the fire drill you are encouraged to participate in this procedure.

The evacuation plan is posted in each program.


Missing Child



  • To keep all the children safe, no child is ever left alone and children are accounted for at all times.

  • If a child would become lost, we would quickly check all areas of the Centre and property. If the child cannot be found, the police would be called immediately, and then the child's parents or emergency contact person will be notified.

  • The same would apply if a child would become lost on a field trip.





  • In case of earthquake the following procedure will be followed:

  • A teacher will shout “EARTHQUAKE”

  • In the Multi-Age Room: Children will be instructed to Duck down onto their knees and crawl to Cover (a large table is a most appropriate and safe cover) and Hold onto to it (the leg of the table) until the shaking stops and they receive further instructions from a teacher

  • In the Infant/Toddler Room: Children and teachers will get in to the “Turtle Position” by crouching on all fours and covering their heads and neck with their hands. They will gather by the interior wall in a play area, away from windows and heavy objects.

  • In the playground: Children will be instructed to Duck, Cover, Hold under large play equipment and/or to get in to the “Turtle position”, away from windows and heavy objects

  • Teachers will count to 60 after shaking stops

  • Teachers will check for injuries and will provide medical assistance where required

  • The evacuation procedure will be followed (see Fire Drill and Evacuation)

  • Parents/Emergency contacts will be notified

  • If outside : Children and teachers will move away from the building and power lines, will avoid overhanging structures, will remain in their location until the shaking stops.


Extreme Weather



In the event of “extreme” weather (snow, freezing rain, widespread flooding, etc.) it is possible that the Centre will either:


  • not open for the day

  • open late

  • operate on a “partially open” basis, if staffing levels are not met

  • close early for the day


The decision to open late or not open at all will be made by 6:30 am.
Every effort will be made to contact all families by telephone or email to advise of the closure.
Should extreme weather conditions require the Centre to close early, parents/alternate person will be contacted, and the children will be required to be picked up as soon as possible. Fees will not be refunded in the event of extreme weather closures.